Normanwas a member of one of the last surviving U.B.C.S platoons that were sent into Raccoon City during the outbreak of September and October 1998.
Little is known of his background, however it can be assumed that due the makeup of other U.B.C.S members, Norman was a former combatant in the military, now acting as a mercenary and recruited by Umbrella.
In the days prior to the destruction of Raccoon City and under the leadership of Claus, Norman was part of a team ordered to recover Dr. Cameron, an Umbrella scientist that had apparently gone rogue.
Arriving in an old food storage warehouse, Norman stayed outside to secure the perimeter with comrade, Ed whilst Claus, Robert and Roger investigated inside.
Upon their return, the remaining U.B.C.S continued their mission to locate Dr. Cameron unaware they were being followed by an infected Crow that had been shot out of the sky by Ed. Dr. Cameron’s signal was tracked to a sewer, close to her secret personal laboratory.
Norman descended into the sewers with Roger and Claus whereupon Cameron’s lab was discovered. Norman waited outside the makeshift entrance, holding point once again. After an altercation between Claus and Roger, Norman joined Claus in returning to the HUMVEE. Norman heard Ed in distress as he was being attacked by the crow.
Norman ascends the sewer’s ladder where is brutally killed by Ed, now in the process of mutating into a licker type creature.