Privacy Policy

Introduction

  1. This is the privacy notice of The Resident Evil Podcast In this document, “we”, “our”, or “us” refer to The Resident Evil Podcast.
  2. This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.
  3. We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.
  4. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
  5. Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).
  6. The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org
  7. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

Data we process

  1. When you contact us through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
  2. We record your request and our reply in order to increase the efficiency of our business.
  3. We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

Use of information we collect through automated systems when you visit our website

Cookies

  1. Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
  2. Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
  3. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
  4. Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
  5. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.
  6. We use cookies in the following ways:
  • to track how you use our website
  • to record whether you have seen specific messages we display on our website
  • to keep you signed in our site
  • to record your answers to surveys and questionnaires on our site while you complete them
  • to record the conversation thread during a live chat with our support team

Personal identifiers from your browsing activity

  1. Requests by your web browser to our servers for web pages and other content on our website are recorded.
  2. We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
  3. We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.
  4. This website uses Google Analytics to track user behaviour. By using this site you agree to Google Analytics being active and any data being handled by Google. The analytics data is only ever used for monitoring user behaviour with the aim of improving the service we provide.

 

Our use of re-marketing

  1. Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.
  2. We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

Disclosure and sharing of your information

Information we obtain from third parties

  1. Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.

Third party advertising on our website

  1. Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.
  2. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts.
  3. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

Other matters

Encryption of data sent between us

  1. We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
  2. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

How you can complain

  1. If you are not happy with our privacy policy or if you have any complaint then you should tell us.
  2. If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
  3. If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO.

Retention period for personal data

  1. Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
  • to provide you with the services you have requested;
  • to comply with other law
  • to support a claim or defence in court.

Compliance with the law

  1. Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.
  2. However, ultimately it is your choice as to whether you wish to use our website.

Review of this privacy policy

  1. We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.
  2. If you have any questions regarding our privacy policy, please email: [email protected]